Newton Byte

Support

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Billing questions, license issues, bug reports, or pre-sale questions — send us the details below and we'll follow up by email.

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Before you write in

  • Have your license key or CodeCanyon purchase code ready.
  • Check the FAQ below — common questions are answered there.
  • For bug reports, include the module version and steps to reproduce.

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FAQ

Frequently Asked Questions

How do I get my license key after purchase?

Direct purchases issue a license key immediately. CodeCanyon buyers redeem their purchase code on our redemption page once it's live — both paths produce the exact same kind of license key.

What payment methods do you accept?

Direct card payment via Stripe is coming as part of the storefront build. Until checkout is live, reach out through the form above and we'll arrange a sale directly.

Can I get a refund?

We don't have a published refund policy yet since nothing is for sale through direct checkout. CodeCanyon purchases follow Envato's own refund terms.

How do I report a bug in a module I've licensed?

Use the "Bug Report" category above with the module name, version, and steps to reproduce — the more detail, the faster we can fix it.

Do you offer phone or live chat support?

Yes — use the "Chat on WhatsApp" link in the sidebar above for the fastest reply, or call/email us directly using the same details.